Customer Success that actually feels personal
At Privy, our Customer Success team works 1:1 with you to help you get the most out of the platform — and grow your business faster.
Dedicated Strategist
What to expect when you work with us
Our Success = Your Success
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Case Studies
Success stories from brands who have worked with a dedicated customer success manager at Privy
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What our customers say
Work with usI FRIGGIN LOVE Privy! Easy, affordable, and scalable — with the best customer support ever. It makes me feel like more than just a number.
Bryght
In almost a decade on Shopify, I’ve never seen a team so dedicated to helping merchants succeed. Henry has been a lifesaver for our business!
Laviye
Privy’s customer service is unmatched. Our inquiries are always met with so much help and offers to hop on a call. We moved everything over and never looked back!
Truly Lifestyle Brand
Having a Customer Success Manager has been key. They know conversion, email, and popups inside and out. Privy has saved my store during tough times — I’m a customer for life.
LippyClip
Our account manager goes above and beyond — helping us clean lists, set up automations, and create campaigns that drive real revenue. Privy is a must-have!
Luna Lifted
Privy’s support team is exceptional. With them by your side, you’ll never feel alone in your marketing efforts.
Bdellium Tools